Contact us
Have questions? We're here to help.
Support hours
Monday to Friday, 9:00 AM - 6:00 PM
How we support you
Email support
We handle every request by email at ayuda@ficha.work, Monday to Friday from 9:00 AM to 6:00 PM (Spain time). We don't offer phone support: working in writing lets us review your case properly and keeps a record of the answer. We reply by email as soon as possible.
What to include in your request
To help us solve it faster, tell us:
- Your company name.
- The email address you use to sign in to your Ficha.Work account.
- What happened and, if you can, a screenshot of the problem.
Already a customer?
You can also open a request from inside the app, in the Support section. Your message goes straight to our team and we reply by email.
You may already find the answer here
Who is behind Ficha.Work
Ficha.Work is a service of DoubleOK SLU, tax ID (CIF) B26512814, registered office at Arrabal de la Estrella, 69, 26300 Nájera (La Rioja), Spain.